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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49006 reviews)

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4.86

Based on 49,006 reviews, last reviewed 12th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to use. Easy to use. Easy to set up online. No fees for use abroad Reviewed on: 11th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49006)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Brilliant bank

Their app is the most user friendly banking app I’ve ever used. Customer service is great - everyone I’ve dealt with is friendly, helpful and efficient. Reviewed on: 5th February 2025

Very easy to use app.

Very easy to use app. Clear and well presented accounts. Good rates of interest. Very good at communicating changes Reviewed on: 5th February 2025

Easy use of App.

Easy use of App. Easy to communicate with support when required. Issues resolved promptly and effectively. Reviewed on: 5th February 2025

Excellent newcomer to the established banking sector.

Excellent newcomer to the established banking sector. A breath of fresh air. Reviewed on: 5th February 2025

Banking as it should be, safe and straightforward.

Is straightforward safe banking service, no fuss and excellent service. The rewards on additional plus. Reviewed on: 5th February 2025

Excellent service, Excellent customer service

Excellent service, Excellent customer service Reviewed on: 5th February 2025

Communication from Chase is excellent, keeping me in...

Communication from Chase is excellent, keeping me informed of interest rates and changes to banking. The app is so easy to use and navigate and the monthly cash back is always very welcome Reviewed on: 5th February 2025

App is very clear and easy to navigate

App is very clear and easy to navigate Reviewed on: 5th February 2025

Everything is fine.

Everything is fine. No problem with anything. Can recommend the current account for everybody. Reviewed on: 5th February 2025

Everything works smoothly and the telephone back up...

Everything works smoothly and the telephone back up team are excellent Reviewed on: 5th February 2025

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