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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

94% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

App is very clear and easy to navigate

App is very clear and easy to navigate Reviewed on: 5th February 2025

Everything is fine.

Everything is fine. No problem with anything. Can recommend the current account for everybody. Reviewed on: 5th February 2025

Everything works smoothly and the telephone back up...

Everything works smoothly and the telephone back up team are excellent Reviewed on: 5th February 2025

Second to none - highly recommended!

The Chase app is really well designed and easy to use. Communications about their products, etc. are clear and concise. I use Chase banking for day to day purchases - including online transactions and while abroad on holiday. I have never had any problems and their services are second to none in my experience. Reviewed on: 5th February 2025

Very happy with my banking through Chase

Very happy with my banking through Chase Reviewed on: 5th February 2025

Easy to use & keeps me informed.

Easy to use & keeps me informed. Reviewed on: 5th February 2025

Great service and products

Great service and products, best account I’ve ever had Reviewed on: 5th February 2025

Great customer service.

Great customer service. Phone answered quickly by a real person, who actually knew what they were talking about. Money back on spending. Each transaction comes through on my phone so I also know when I get a deposit as well as what I spend. Reviewed on: 5th February 2025

Great app, great bank

Great simple app, great features, love the multiple accounts and being able to use 1 card across all of them. And cashback is not too bad either. Reviewed on: 5th February 2025

Current account digital bank

I was with an established bank for many years and left due to poor digital experience. I was quite apprehensive to go to a fintech just for the digital experience. Luckily Chase can be both: give best digital experience as well as give the security of an established bank Reviewed on: 5th February 2025

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