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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Smooth Transactions and Hassle free

Smooth Transactions and Hassle free Reviewed on: 5th February 2025

Best bank around

I have used several banks but Chase is by far and away the best I have ever used. Simple and user friendly app, chat function is easy but most importantly, real people are easy to get hold of when necessary Reviewed on: 5th February 2025

Great bank; gives me 1% off my purchases

Great bank; gives me 1% off my purchases Reviewed on: 5th February 2025

Helpful bank.

Helpful bank. Communication banners are good Reviewed on: 5th February 2025

Excellent app with good navigation.

Excellent app with good navigation. Easy to open, and with incentive rewards. Customer service has always been helpful. Transfer to savings account is really easy. I really like the security of the card, which has few details on it - no card number or security code. Reviewed on: 5th February 2025

Very good app easy to use good interest rates

Very good app easy to use good interest rates Reviewed on: 5th February 2025

A no fuss bank, with extras.

The account is easy to use, the information supplied is comprehensive. I like the idea of round-up and enjoy the rewards! Reviewed on: 5th February 2025

Very easy to use app.

Very easy to use app. 1% back on everyday purchases. 5% on small change. very very easy to move money around to get best deals Reviewed on: 5th February 2025

Exceptional customer focused

The customer service combined with their user friendly app makes there service second to none compared with main stream traditional banks. The ease of opening account is equally so seamless Reviewed on: 5th February 2025

Excellent account with excellent service when needed

I use my account on a daily basis and it is faultless. I have had occasion to ring them twice and both times I got through quickly and my query was resolved. Reviewed on: 5th February 2025

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