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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Always so easy to use.

Always so easy to use. Simple and convenient, especially when using abroad. Reviewed on: 14th February 2026

Simple Banking

Easy to use accounts, payments and transfers are simple. Also easy to set up new payees. Reviewed on: 14th February 2026

Very easy to use app.

Very easy to use app. Acted in minutes to stop a fraudulent transaction with card details changed immediately Reviewed on: 14th February 2026

Banking with Chase - great experience

Banking with Chase has been amazing. Easy to use app and fast transactions. Reviewed on: 14th February 2026

Holiday card

Just use this card for holidays home and abroad. Abroad there are no charges and a great exchange rate.It personally works well for me. Reviewed on: 14th February 2026

Extremely happy with Chase, customer service is exce...

Extremely happy with Chase, customer service is excellent Reviewed on: 14th February 2026

5* All the way

5* experience, 5* service, 5* customer appreciation Reviewed on: 14th February 2026

Fantastic bank, highly recommend

Fantastic bank, highly recommend Reviewed on: 14th February 2026

Fraud issue

Had an issue previously with fraud on my account and chase were amazing. Sorted it quickly and efficiently and very helpful. Reviewed on: 14th February 2026

Phone access/small screen only, is no good.

Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page functionality on a PC to keep track of, and organise my account. Phone only is no good. Reviewed on: 14th February 2026

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