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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Great customer service, app easy to use.

Great customer service, app easy to use. Reviewed on: 5th February 2025

Great experience all round , wonderful customer serv...

Great experience all round , wonderful customer service, very efficient , great app for online banking. Reviewed on: 5th February 2025

Great customer service

Customer service is always very quick to respond to any queries or problems. Took less than an hour to increase my daily transfer limit for me to pay off my mortgage Reviewed on: 5th February 2025

Good mobile app, good service

Good mobile app, good service when had to raise a question/issue. Prompt transaction processing and good value Reviewed on: 5th February 2025

Cash back the best

I only use for the cash back, but unfortunately is becoming challenging to get the promotion Reviewed on: 5th February 2025

Excellent customer service

Rang about a direct debit issue, it was sorted within minutes. Reviewed on: 5th February 2025

Excellent customer service I bank with confidence

Easy to use mobile app Excellent customer service and trustworthy staff Reviewed on: 5th February 2025

Best banking I have ever used

Love it, user friendly, great customer service and the best is the cash back. Reviewed on: 5th February 2025

Never had an issue

Never had an issue and any time I’ve rang chase, always helpful staff. Reviewed on: 5th February 2025

great bank, good experience both here and abroad

great bank, good experience both here and abroad Reviewed on: 5th February 2025

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