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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 5th May 2026

95% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

They answer the phone in a reasonable time

They answer the phone in a reasonable time Reviewed on: 5th February 2025

Easy to use app and clear notifications

Easy to use app and clear notifications Reviewed on: 5th February 2025

Good service and great value

Fast efficient account set up; app is easy to use and provides a lot of information; good product - cash back and no fees to use abroad Reviewed on: 5th February 2025

Excellent for travelling, the best conversion rates...

Excellent for travelling, the best conversion rates out of any bank I’ve ever used. I also really like the round ups feature and how you get a high interest rate on these. I received over £250 back in a lump sum last year just from round ups! Reviewed on: 5th February 2025

Easy peasy

Current account give ease of use by utilising the app. It’s also easy to move funds between accounts. Reviewed on: 5th February 2025

A bank you can trust

As far as I am concerned Chase are forward thinking and well amongst the leaders in banking. They put quite a few banks to shame. Reviewed on: 5th February 2025

I got very good interest rates from them and cashback.

I got very good interest rates from them and cashback. Reviewed on: 5th February 2025

Chase app easy to use

I was unsure about online banking but the Chase app is easy to use. Reviewed on: 5th February 2025

Very good service free to use abroad 1% cash back go...

Very good service free to use abroad 1% cash back good interest on savings what's not to like very good bank Reviewed on: 5th February 2025

Happy customer since 2022

Joined Chase in 2022 based on a friend’s recommendation and I have been very pleased - the current account was easy to set up, customer service is very responsive and the monthly cash back is a lovely perk. Chase’s current account is a very good quality current account that works as it should and I’m glad my friend recommended it to me so I can recommend it to others! Reviewed on: 5th February 2025

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