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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Generally helpful banking.

Generally helpful banking. Very easy-to-use app, and almost everything I need or want could be done in-app as a cinch. Reviewed on: 24th March 2026

Easy to use, reasonable cashback.

Easy to use, reasonable cashback. Reviewed on: 24th March 2026

Great bank for everyone.

Great bank for everyone. Would recommend highly. Reviewed on: 24th March 2026

Easy to set up.

Easy to set up. Easy to interactive on app. Refreshing. Reviewed on: 24th March 2026

Fantastic service at all times.

Fantastic service at all times. Helped me enormously with a highly proficient scammer. Great app which is clear and simple and £££ of cash incentives Reviewed on: 24th March 2026

Good experience!

Good customer service when a business were slow to issue a refund. Easily changed card details to protect from details being stolen by scammers. Also like that you can get cashback each month (you do need to put in a certain amount to get this and only applies to some purchases). Reviewed on: 24th March 2026

Good rates

I was referred by a friend and opened a current account and savings account. I’m enjoying the cash back and good interest rate Reviewed on: 24th March 2026

Brilliant, professional service and easy to use app.

Brilliant, professional service and easy to use app. Best financial service that I have ever banked with. Reviewed on: 20th March 2026

Chase me

I’ve been using Chase for a few months now, and, it’s been a really smooth experience. Getting everything set up was easier than I expected, the app is good. I really appreciate that they don't overcomplicate things. Feels like modern banking. Reviewed on: 20th March 2026

Best of USA

Superb on-line banking app without leaving home Reviewed on: 19th March 2026

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