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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Couldn’t recommend Chase more, constantly recommendi...

Couldn’t recommend Chase more, constantly recommending to others. Wouldn’t bank elsewhere! Reviewed on: 5th February 2025

A Bank that others need to Chase!!!

Excellent Bank that the legacy banks of the UK should take note of, very helpful customer service nothing to much bother for them Reviewed on: 5th February 2025

Easy to use

The account is so easy to use and always makes me smile when I look at the cash back I’ve accrued Reviewed on: 5th February 2025

Whenever I have an issue they resolve it.

Whenever I have an issue they resolve it. Including a charge back for an item bought online that a business would not refund. Other smaller issues they resolve every time. Only drawback of Chase is limited accounts (no joint account) and you can’t pay cheques in via the app whereas most other banks you can. Reviewed on: 5th February 2025

So easy and all so clear .

So easy and all so clear . Love to use it ! Reviewed on: 5th February 2025

Great Bank and savings account

Great Bank and savings account wouldn't go anywhere else! I love the fact that you can get 5% on all transactions and cashback up to £15.00 Reviewed on: 5th February 2025

One of the best

Easy to use. Secure and with great customer service. Reviewed on: 5th February 2025

Choose Chase - You won’t be disappointed

Since moving to Chase, banking has never been easier both with my current account but with my savings account too. The heritage of the company makes them stronger in the competitive banking market in my option and have not had one regret moving from the traditional high street bank to better online banking. Support is fantastic and everything you need is at the touch of a button in their very clear and easy to use application. Reviewed on: 5th February 2025

Great service, App & experience!

Great service, App & experience! A great simple to use service with the ability to save cash by everyday spending. The ability to set up various savings accounts is a boost… Reviewed on: 5th February 2025

Fantastic App, easy to use and reliable.

Fantastic App, easy to use and reliable. Love the fact that you can earn cash back when you use the app. Also when using abroad you are not charged commission for using. Reviewed on: 5th February 2025

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