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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Team Chase! Number One Fan!!

I just love my Chase account. It’s easy to use and just brilliant!I have recommended this account to lots of people who have also become Team Chase!! Reviewed on: 5th February 2025

Chase are easy to deal with compared to other banks...

Chase are easy to deal with compared to other banks Reviewed on: 5th February 2025

Everything a good bank should be.

Always providing excellent rates and super fast customer support. Reviewed on: 5th February 2025

Current Account

Easy to manage account and make payments with reassuring safeguards in place Reviewed on: 5th February 2025

Excellent Service

I get instant notification on my app when I use my card. Customer service is brilliant & on the occasions I've needed help they've been able to assist me promptly & efficiently are I've never had to wait in a long queue waiting to chat to an advisor. Excellent service all round. Reviewed on: 5th February 2025

Cashback and Roundup

I enjoy a good casback deal and roundup from my current account that earn a good interest rate Reviewed on: 5th February 2025

Excellent UX.

Excellent UX. the app is easy to use and the benefits are great. Reviewed on: 5th February 2025

Current account

Use it all the time never any problems Reviewed on: 5th February 2025

Love chase.

Love chase. Such an easy app and great customer service. Love the 1% cashback too. It makes it very easy to see my spend month on month and compare it to past months as well as seeing the categories. It just makes banking so easy and not scary. Reviewed on: 5th February 2025

First class in every aspect

First class in every aspect - I can’t stress how good it’s been. Thank you Chase. Reviewed on: 5th February 2025

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