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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Excellent customer service and security what more do...

Excellent customer service and security what more do you ou need these days Reviewed on: 5th February 2025

Cashback on purchase.

Chase gives me 1% cashback on my purchase. Their customer service is very efficient, resolves issues promptly. Reviewed on: 5th February 2025

Fantastic bank with excellent service.

Fantastic bank with excellent service. Always works and good interest rates. Slick app. Reviewed on: 5th February 2025

Easiest banking app to use and excellent customer se...

Easiest banking app to use and excellent customer service Reviewed on: 5th February 2025

Easy to use app and to speak to staff for support on...

Easy to use app and to speak to staff for support on online chat Reviewed on: 5th February 2025

Very easy platform and good perks

Very easy platform and good perks Reviewed on: 5th February 2025

Excellant customer service , issue with a scam payme...

Excellant customer service , issue with a scam payment sorted quickly without fuss Reviewed on: 5th February 2025

Best bank I’ve ever been with.

Best bank I’ve ever been with. First class in every department. So easy to use and offer excellent interest rates. I wish I’d found it earlier. I’ve passed on the Chase name to all of my family and friends. Reviewed on: 5th February 2025

I have found the chase customer service staff to be...

I have found the chase customer service staff to be very helpful and fast to solve any problems that I have accounted with my banking Reviewed on: 5th February 2025

Easy to use app, so I can transfer money between acc...

Easy to use app, so I can transfer money between accounts. Reasonable interest rates and Roundup Reviewed on: 5th February 2025

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