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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Very easy app

The app is very easy to use, clear pages, easy to move around and to find information of my finances. Reviewed on: 5th February 2025

Easy to open an account, banking is very straight fo...

Easy to open an account, banking is very straight forward and easily accessible. Reviewed on: 5th February 2025

Great bank great servive

Have used Chase for several years. LIKE: 1.immediate notification of card being used 2. Round up (ie if 1.45 then round up 55p) with good rate. 3. No card information on the card so if hacked number easily changed without need for new card. Would like joint account but cant have everything. Reviewed on: 5th February 2025

Simplistic & easy account to use on line.

Simplistic & easy account to use on line. Reviewed on: 5th February 2025

I always know when a payment is due as chase send me...

I always know when a payment is due as chase send me a notification I always know where I am with this account Reviewed on: 5th February 2025

Have now been with this bank for a couple of years a...

Have now been with this bank for a couple of years and found them to be outstanding in term of access and support. The banking App is easy to use and has all the information required. Reviewed on: 5th February 2025

Since joining chase, just over a year ago I believe...

Since joining chase, just over a year ago I believe I have received a number of rewards and round ups. It’s helped me to save for travelling and I have had no issues using my account abroad. Whenever I have had any difficulties or issues the customer service has been efficient and helpful. Reviewed on: 5th February 2025

Brilliant current account

Brilliant current account, fab quick notifications when you spend, and I can use it abroad without any hassle Reviewed on: 5th February 2025

Easy Life

Good communication and resolve issues promptly and efficiently Reviewed on: 5th February 2025

Can't fault them in any way.

Can't fault them in any way. Great app, great service Reviewed on: 5th February 2025

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