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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

It's easy to use and notifications are very promptly

It's easy to use and notifications are very promptly Reviewed on: 5th February 2025

All transactions go through without any problems.

All transactions go through without any problems. Clear customer service helped deal with me requirements when I was away from home. Reviewed on: 5th February 2025

Great bank with good offers

Very efficient app and customer services when required. Good cashback and savings rates Reviewed on: 5th February 2025

Excellent Chase Bank

Simple to use app and human support when needed. Reviewed on: 5th February 2025

Diligence personified

Easy to use but always in the background checking for fraudsters Reviewed on: 5th February 2025

Best telephone app out there great CUSTOMER SERVICE...

Best telephone app out there great CUSTOMER SERVICE very slick interface and easy to use. Any misgivings you might have about telephone Banking are addressed and covered by Chase Reviewed on: 5th February 2025

Chase customer service excellent.

Chase customer service excellent. They were easy to contact when I had a problem with a rogue trader and they sorted it out for me and gave me great help and a3 Reviewed on: 5th February 2025

Easy cash back

So easy to set up and offers cash back on spending Reviewed on: 5th February 2025

Has conventional High Street banks knocked into a lo...

Has conventional High Street banks knocked into a locked hat for responsiveness and professionalism Reviewed on: 5th February 2025

Rising Star In The UK - Chase Bank

Chase has been very flexible yet secure in the use of its app, and frequently providing new features for customers and improving itself with the pace of environmental hanges over time. Experience of the use of its app is brilliant. Reviewed on: 5th February 2025

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