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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Competitive and flexible

I find them competitive with interest rates. Great that you can have Multiple accounts to mange your money. Reviewed on: 5th February 2025

Exemplary service and superlative app.

Fast and easy to get answers either by text or from a real person who answers the phone. Reviewed on: 5th February 2025

Great account covers all bases

Great account love the round up option which helps me save. Cash back on what you spend is a great bonus. No fees when you use your card abroad. Customer service has always been been helpful and efficient. Very polite staff. Reviewed on: 5th February 2025

Is a bank.

Is a bank. Acts like a bank. No complaints on service or App Reviewed on: 5th February 2025

Easy to access and make transactions and fast respon...

Easy to access and make transactions and fast responsive customer service Reviewed on: 5th February 2025

Very easy to use the app.

Very easy to use the app. The customer service response was quick when I had a suspicious transaction. Reviewed on: 5th February 2025

Cuistomer Support

in every dealing they have been excelant Reviewed on: 5th February 2025

Everything is so easy.

Everything is so easy. Paying in, paying out, transferring, savings, accounts, interest, records. I banked with Lloyds for over 50 years, then along came Chase! I am not tech minded, so it has been a real bonus to do all this on my phone. Reviewed on: 5th February 2025

Trustworthy company with competitive interest rates,...

Trustworthy company with competitive interest rates, great mobile app too Reviewed on: 5th February 2025

Simple to use app, great rewards, excellent customer...

Simple to use app, great rewards, excellent customer service Reviewed on: 5th February 2025

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