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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

An excellent bank, trustworthy, useful for all my ne...

An excellent bank, trustworthy, useful for all my needs. Their online banking service is very easy and straightforward to use. I have never had a problem and I regularly recommend them to friends and family. Reviewed on: 5th February 2025

Customer service

Chase are really good at keeping customers informed of any problems or work being carried out Reviewed on: 5th February 2025

Chase is the best banking app I’ve ever had.

Chase is the best banking app I’ve ever had. Closed my Halifax account and just use Chase as you get cash back with ever spend and also get interest every month.Who doesn’t love free money. Reviewed on: 5th February 2025

Chase are one of the few banks that gave interest an...

Chase are one of the few banks that gave interest and cashback on the current account. The app is super easy to use and the lack of charges when using hte card abroad (and a good exchange rate) is fantastic. Reviewed on: 5th February 2025

Great app, easy to navigate and user friendly.

Great app, easy to navigate and user friendly. Good cash back and top ups. Reviewed on: 5th February 2025

Not many back offer cash backs on current accounts

Happy with service. Not many back offer cash backs on current accounts. Reviewed on: 5th February 2025

Easy to use App and good provider

Easy to use App and good provider Reviewed on: 5th February 2025

Unauthorised payment resolution.

I had an issue with a hotel taking an unauthorised payment. I contacted the Chase Customer team, who resolved the issue. Reviewed on: 5th February 2025

Excellent customer focussed bank

Excellent bank that provides exactly what I, the customer, needs. Great interest rates, intuitive app and other products that complement my current account perfectly i.e. credit card and savings so everything I need is in one place. Reviewed on: 5th February 2025

we love the ease of transfers

we love the ease of transfers whilst still being so secure . great to be able to earn cashback on our purchases . Reviewed on: 5th February 2025

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