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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 5th May 2026

96% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Always able to contact & speak to someone.

Always able to contact & speak to someone. Always able to help. Reviewed on: 5th February 2025

So easy to set up, transfer money between accounts.

So easy to set up, transfer money between accounts. The cash back is great value, Reviewed on: 5th February 2025

Easy to use app, customer service who answer the pho...

Easy to use app, customer service who answer the phone quicky without automated rubbish. Brilliant messaging service with quick turnaround. Reviewed on: 5th February 2025

Great app easy to use good customer service

Great app easy to use good customer service Reviewed on: 5th February 2025

Experience cannot be expressed in words

Experience cannot be expressed in words Reviewed on: 5th February 2025

Happy to help always solve all enquiries

Happy to help always solve all enquiries Reviewed on: 5th February 2025

I am one Chase banks earliest customers.

I am one Chase banks earliest customers. I opened an account as soon as i saw the email from MSE. They have been my family's main current and savings accounts provider ever since. I'm very happy with the simplicity of the App and the service all round. I've been surprised at how intuitive Chase has been to Bank with, compared with our previous high street options. Reviewed on: 5th February 2025

Great rates and customer service

Great rates and customer service Reviewed on: 5th February 2025

All good no issues

All good no issues , been with them for over a year. Reviewed on: 5th February 2025

Chase pays me £15 every month for just using my debi...

Chase pays me £15 every month for just using my debit card. The app is excellent and my couple of interactions with customer services have been first rate. Reviewed on: 5th February 2025

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