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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

It's extremely easy to use all of Chase's features.

It's extremely easy to use all of the features available on Chase. Moving money between accounts on the app is transparent and accessible. I've recommended it to all my friends as their everyday card due to the 1% cashback initiative that has allowed me to save lots of money. Reviewed on: 5th February 2025

Great bank and Cashback makes a difference

Great bank and Cashback makes a difference Reviewed on: 5th February 2025

Always able to contact & speak to someone.

Always able to contact & speak to someone. Always able to help. Reviewed on: 5th February 2025

So easy to set up, transfer money between accounts.

So easy to set up, transfer money between accounts. The cash back is great value, Reviewed on: 5th February 2025

Easy to use app, customer service who answer the pho...

Easy to use app, customer service who answer the phone quicky without automated rubbish. Brilliant messaging service with quick turnaround. Reviewed on: 5th February 2025

Great app easy to use good customer service

Great app easy to use good customer service Reviewed on: 5th February 2025

Experience cannot be expressed in words

Experience cannot be expressed in words Reviewed on: 5th February 2025

Happy to help always solve all enquiries

Happy to help always solve all enquiries Reviewed on: 5th February 2025

I am one Chase banks earliest customers.

I am one Chase banks earliest customers. I opened an account as soon as i saw the email from MSE. They have been my family's main current and savings accounts provider ever since. I'm very happy with the simplicity of the App and the service all round. I've been surprised at how intuitive Chase has been to Bank with, compared with our previous high street options. Reviewed on: 5th February 2025

Great rates and customer service

Great rates and customer service Reviewed on: 5th February 2025

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