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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 5th May 2026

96% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Great products and simple app, good rewards and rates

Great products and simple app, good rewards and rates Reviewed on: 5th February 2025

Chase sets the standard!

Chase bank was recommended to me by a friend a couple of years ago and I’m d never looked back. Their flexibility and numerous saving accounts option is really useful Their savings rates are very good and with the optional booster even better. I love the round up facility with a 5% interest rate (an added bonus) and an extra pot of money. The 1% monthly pay back are a great unexpected bonus. The Chase app happens to be brilliant too extremely easy interface. Overall could not recommend Chase more highly! Reviewed on: 5th February 2025

Very helpful customer support.

Very helpful customer support. A really prompt and efficient App Reviewed on: 5th February 2025

Customer services are real people speaking really En...

Customer services are real people speaking really English. Fantastic security set up. Easy and simple to open an account current or saving. Easy to use as everything is online and has simple steps. Great way to get money back on what you spend. Overall a fantastic bank. CHASE was recommended to me by a friend and since I have had a Chase account I have recommended to just about anyone that talks about banking in any way. Reviewed on: 5th February 2025

Easy communication via app.

Easy communication via app. Simple to understand. Excellent customer service Reviewed on: 5th February 2025

Smooth and user friendly app that gives you all the...

Smooth and user friendly app that gives you all the information you need. Fast and accurate customer service if needed and some great rewards. Reviewed on: 5th February 2025

Great customer care.

Great customer care. Superb and simple to navigate app. Very good communication culture- only necessary no advertisements. Very easy to contact customer care, easy to follow steps and answers. Reviewed on: 5th February 2025

Why wouldn’t you bank with Chase?

Chase banking is so easy. I can choose how to manage my money at any time day or night. I can have different accounts and see it all in one place. Easy peasy Reviewed on: 5th February 2025

Excellent customer service for any query.

Excellent customer service for any query. Best bank I’ve used ever Reviewed on: 5th February 2025

Efficient and reliable, been a customer for 3 years.

Efficient and reliable, been a customer for 3 years. And so far I have been delighted with the ease of the app Reviewed on: 5th February 2025

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