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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 5th May 2026

96% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

A great digital experience, easy to use and rewardin...

A great digital experience, easy to use and rewarding - well done! Reviewed on: 5th February 2025

Hassle free banking

Very easy to open an account and transfer money between accounts. Reviewed on: 5th February 2025

Excellent app and super easy to use.

Excellent app and super easy to use. Great customer service if you do need to call them. Reviewed on: 5th February 2025

Great customer service, good interest rates and an e...

Great customer service, good interest rates and an easy to use app Reviewed on: 5th February 2025

A really seamless easy to use app associated with Ch...

A really seamless easy to use app associated with Chase. Help which is rarely required; is immediately available. The cashback feature is a bonus and I’ve been using it in many countries since its inception. Reviewed on: 5th February 2025

Best bank account ever!

Superb ease of use and customer focused service. Everything you could ask for in a current / savings account Reviewed on: 5th February 2025

Such a helpful bank

I had problem with travel insurance and they were so helpful and understanding Reviewed on: 5th February 2025

Excellent service .

Excellent response from customer service. Cash back is an excellent incentive. Very trustworthy service. No issues using the card abroad. I have recommended to others. Reviewed on: 5th February 2025

Customer Service

I have had fantastic customer service any time I have had to contact Chase. Knowledgeable staff. Polite and attentive. Able to solve any issues. Reviewed on: 5th February 2025

Excellent service on the app and so easy to use...

Excellent service on the app and so easy to use Reviewed on: 5th February 2025

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