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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 5th May 2026

96% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Excellent customer service ,

Excellent customer service , easy to use app. Easy to get in touch with customer service online or by phone Reviewed on: 5th February 2025

Really can't fault the bank at all, been happy since...

Really can't fault the bank at all, been happy since I joined Reviewed on: 5th February 2025

Best bank I've ever used, quick, efficient, good int...

Best bank I've ever used, quick, efficient, good interest rates etc. Reviewed on: 5th February 2025

Great easy app.

Great easy app. Great easy app. Lovely features and good rates. Love it you can have so many savings accounts and hide them! Friendly service and comfortable putting my money there Reviewed on: 5th February 2025

Love the 1% cashback as a perk I spend load

Love the 1% cashback as a perk as I spend loads so nice to get something back. Plus when I had a issue with a payment not going though the customer service person I spoke to was brilliant and explained the issue and all was sorted in no time. Reviewed on: 5th February 2025

Very easy to use, reminds me what is coming up!

Very easy to use, reminds me what is coming up! Had to call in for large payment which was sinless! Reviewed on: 5th February 2025

Very good!

Cash back and round up system are very good. Reviewed on: 5th February 2025

Always great experience and I love the Support...

Always great experience and I love that the Support I received has been great! Reviewed on: 5th February 2025

Excellent customer care

I have had to query two separate transactions and received reimbursement within minutes of my query. Reviewed on: 5th February 2025

Always very helpful

Always very helpful and patient with this elderly customer Reviewed on: 5th February 2025

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