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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

1% cashback on all spends and round ups are really h...

1% cashback on all spends and round ups are really helpful with saving money Reviewed on: 16th April 2024

Haven't had any bad experiences,

Haven't had any bad experiences, have been able to contact them when needed. Reviewed on: 16th April 2024

Fantastic user experience on the app.

Fantastic user experience on the app. And great cashback rewards Reviewed on: 16th April 2024

I never had any problems with them and they're promp...

I never had any problems with them and they're prompt to resolve any issues Reviewed on: 16th April 2024

i like cash back because i get money back

i like cash back because i get money back Reviewed on: 16th April 2024

App good

App good and transfering money easy and quick. Reviewed on: 16th April 2024

Easy app experience.

Easy app experience. Notification of transactions are immediate. Good interest rate provided. Clear and concise. Reviewed on: 16th April 2024

It just works better than my other banks.

It just works better than other banks. The app does everything it should do very well, and is smooth, seamless, very minimal downtime. The interest rates are also good and I love the 1%cashback feature on all my card purchases. Reviewed on: 16th April 2024

Amazing new bank

Amazing experience, such a good look and feel. Great customer experience Reviewed on: 16th April 2024

A most reliable banking system for everyday uses

Chase being an international bank entity has a very defined operations and positive banking influence. This gives the customers a much greater sense of confidence and control in their use of the credit card but also their other financial assets managed and the savings AER. Honestly very pleased with the bank. Reviewed on: 16th April 2024

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