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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (48990 reviews)

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4.86

Based on 48,990 reviews, last reviewed 5th May 2026

97% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

customer service is quick to reply AND helpful...

Extremely quick to reply, very helpful in answering questions and offering assistance in resolving issues. Reviewed on: 15th April 2024

Good bank good products.

Good bank good products. Good interest rates Reviewed on: 15th April 2024

Easy account to use even for older people

I am a tech dinosaur but I find the app very easy to use. Customer service is brilliant, partly because you talk to a person not a robot. I like the safety of having no account details on card and take full advantage of the cashback. I also use the roundup and get a nice surprise when I check the balance. I have recommended Chase to several people and will continue to do so. Reviewed on: 15th April 2024

a quick simple App

A great app at your fingertips to do all that you need quickly. Reviewed on: 15th April 2024

Chase, the people's choice

Easy to use app, quick and efficient customer service. Good savings option and cash back on everyday purchases. Reviewed on: 15th April 2024

Great app interface.

Great app interface. Simple and clean design is easy for the user to read the app. Reviewed on: 15th April 2024

Great Service and Above-Average Cash Back

I've been quite satisfied with the service provided by this bank. They offer excellent cash back rates that are above average compared to others in the market. The overall experience has been positive, and I appreciate the competitive benefits they provide. Keep up the good work! Reviewed on: 15th April 2024

The most secure card.

The most secure card. But most everyone like it. Should introduce credit card Reviewed on: 15th April 2024

I would recommend this to all my family and friends!

I would recommend this to all my family and friends! Reviewed on: 15th April 2024

Happy user

Very good service, have used my card at home and abroad and had no issues what so ever. I have had reason to contact chase bank helpline twice and both times your staff knew exactly what i was talking about and issue was resolved quickly. An all round good service Reviewed on: 15th April 2024

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