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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Best bank by far for service

Since banking with Chase everything has gone smoothly with Chase offering the best products and services. I’ve never had a bad experience or any issue which is why I’ll continue to use chase for many years to come Reviewed on: 14th February 2026

Excellent customer service

Great to get cash back from food shopping. Easy to contact and speak to someone on the telephone and when I needed to contact I was given excellent customer service Reviewed on: 14th February 2026

Easy to use account

Absolutely brilliant bank, customer service is exemplary and the card and online account are so easy to use Reviewed on: 14th February 2026

The app is good.

The app is good. No issues. The only downside is no website version as I'd like to download bank statements directly on laptop Reviewed on: 14th February 2026

Best bank ever.

Best bank ever. Easy to use, great rates Reviewed on: 14th February 2026

Good bank.

Good bank. Does the basics well. Reviewed on: 14th February 2026

Good customer service & recommended

I have banked with Chase for a number of years now, with no issues, the app itself works well & when I have had to contact customer services I have had help to a resolution. Reviewed on: 14th February 2026

Easy to use, good value

Easy to use, good value. Customer support is easy to contact. Reviewed on: 14th February 2026

chase bank meets everything that i require from a bank.

chase bank meets everything that i require from a bank. Reviewed on: 14th February 2026

Customer service is excellent and so helpful

Customer service is excellent and so helpful Reviewed on: 14th February 2026

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