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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48899 reviews)

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4.94

Based on 48,899 reviews, last reviewed 12th Mar 2026

444800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Simple, easy, accessible The simplicity of the app, sign up process and customer service is absolutely excellent. The offer of spending abroad is also brilliant too and great ... Read more Reviewed on: 12th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48899)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I’ve had a Chase current account for some time now,...

I’ve had a Chase current account for some time now, and my overall experience has been very positive. The account setup process was smooth, and the mobile banking app is intuitive and easy to use. I especially appreciate the real-time transaction notifications and clear breakdown of spending, which help me manage my finances effectively. Customer service has been responsive and helpful whenever I’ve had questions. The online features and security measures also give me confidence when managing my money. Overall, Chase provides a reliable and convenient banking experience that I would recommend to others. Reviewed on: 14th February 2026

Banking on line making it so easy.

Banking on line making it so easy. Reviewed on: 14th February 2026

Easy to navigate online.

Easy to navigate online. Good offers . Good security & ease of use abroad. Reviewed on: 14th February 2026

A safe and workable current account

The current account is easily accessible through a secure app, which is easy to navigate and has a host of features and benefits Reviewed on: 14th February 2026

Best bank by far for service

Since banking with Chase everything has gone smoothly with Chase offering the best products and services. I’ve never had a bad experience or any issue which is why I’ll continue to use chase for many years to come Reviewed on: 14th February 2026

Excellent customer service

Great to get cash back from food shopping. Easy to contact and speak to someone on the telephone and when I needed to contact I was given excellent customer service Reviewed on: 14th February 2026

Easy to use account

Absolutely brilliant bank, customer service is exemplary and the card and online account are so easy to use Reviewed on: 14th February 2026

The app is good.

The app is good. No issues. The only downside is no website version as I'd like to download bank statements directly on laptop Reviewed on: 14th February 2026

Best bank ever.

Best bank ever. Easy to use, great rates Reviewed on: 14th February 2026

Good bank.

Good bank. Does the basics well. Reviewed on: 14th February 2026

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