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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Never had a problem with chase and there customer se...

Never had a problem with chase and there customer service is brilliant best back around Reviewed on: 14th April 2024

One of the best banks at the moment

Very easy to use. Very good interests savings rates. Reviewed on: 14th April 2024

They suddenly seized my funds and asked for ridiculo...

They suddenly seized my funds and asked for ridiculous amounts of paperwork before finally releasing the funds Reviewed on: 14th April 2024

A real person answers the phone!

The only bank that actually answers the phone in person, in less than 1 minute, and actually solves your problems - a refreshing change from constantly hearing from other banks that 'your call is important to us' when clearly it is not! Reviewed on: 14th April 2024

I swapped my bank of many years to Chase Bank.

I swapped my bank of many years to Chase Bank. I have been very satisfied with the service provided, the App is easy to navigate. I love the fact that I can save up money on purchases made on the Round up feature., earning 5% interest. Also that I earn 1% back on purchases, up to £15.00 a month earning on my spending. So happy I changed banks to Chase a win win for me. Reviewed on: 14th April 2024

Efficient, simple app.

Efficient, simple app. Good value current account Reviewed on: 14th April 2024

A very easy and customer friendly service, and very...

A very easy and customer friendly service, and very good cominucation with the customer. Reviewed on: 14th April 2024

I find the Chase app/account easy to use and very in...

I find the Chase app/account easy to use and very informative. I’ve actually managed to save some money for a number of months - not something I have been able to do for some time! Reviewed on: 14th April 2024

Amazing bank

Easy to use, flexible and helps you make the best of your money Reviewed on: 14th April 2024

Chase Bank consistently delivers exceptional service...

Chase Bank consistently delivers exceptional service, making banking a breeze. Their user-friendly mobile app offers seamless transactions, and their extensive network of branches ensures convenience wherever you go. With top-notch customer support and innovative financial solutions, Chase truly stands out as a leader in the banking industry. Reviewed on: 14th April 2024

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