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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Excellent value for overseas trips

Very easy app and excellent value for using your card on overseas trips. Reviewed on: 14th February 2026

Since i started using chase, everything just got eas...

Since i started using chase, everything just got easier and its very accessible online. Reviewed on: 14th February 2026

I have used my chase card all over the world without...

I have used my chase card all over the world without any issues and get an excellent exchange rate. Reviewed on: 14th February 2026

Speaking to human.

Just love the fact that when you call Chase support you get through “to a Human” very quickly so important to be able to speak with an actual human being. Reviewed on: 14th February 2026

Simply excellence

Simple set up from start to finish with great benefits Reviewed on: 14th February 2026

Brilliant product

Very good service from chase, the app is easy to navigate, no complaints whatsoever. Reviewed on: 14th February 2026

Excellent good customer service

Excellent good customer service when I contacted them with a query about a transaction I didn’t recognise. Easy to use account.Like the rewards on spending. Reviewed on: 14th February 2026

It is a very easy app, trustworthy and with great be...

It is a very easy app, trustworthy and with great benefits such as the cashback on groceries and fuel Reviewed on: 14th February 2026

Great initial offers but average for longer term.

Great initial offers, but seems to gradually be getting more average. Cashback now restricted to some spending so not as good as Santander and linked savings account has gone from being very competitive to distinctly average now I've been with them over a year. Like the idea of the £12.50 for the insurance and breakdown cover, but when you dig into it things like the breakdown cover are pretty basic with no at home or onwards travel. Reviewed on: 14th February 2026

Seamless and effortless to open an account.

Seamless and effortless to open an account. App is easy to navigate with clear information. Good communication via email with information on products available. Simple to make and receive payments, and simple to set up payments. Reviewed on: 14th February 2026

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