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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Excellent, secure and easy to use bank

My whole experience with Chase has been excellent, with the added bonus of charge free use in some countries, taking a lot of the stress out of travelling.I Love the rewards, another way of saving eithout even noticing. The app is easy to use and the immediate notifications add to the security. I have recieved notifications and calls on unusual spend, a great feature. Reviewed on: 13th April 2024

Always good to use with the 1% back feature great c...

Always good to use with the 1% back feature great customer service Reviewed on: 13th April 2024

Excellent for travelling or staying home, with cash...

Excellent for travelling or staying home, with cash back that really gives a good pick-me-up feeling. Reviewed on: 13th April 2024

Great App, very flexible and east to use.

Great App, very flexible and east to use. Reviewed on: 13th April 2024

Good for travel

It’s such an ease to use it overseas Reviewed on: 13th April 2024

Fast friendly and efficient

Fast friendly and efficient with the best customer experience we have had from any financial institution Reviewed on: 13th April 2024

Not much experience with Chase.

Not much experience with Chase. One irritating experine I have is that repeated emails I get from Chase requesting for TIN number inspite of informing that I do not have one. I wish Chase stops sending this request in future. Reviewed on: 13th April 2024

So easy to use!

So easy to load money on my card and easy to see what payments are going through. All the information I need is on my phone. Reviewed on: 13th April 2024

Easy App to use.

Easy App to use. Interest rates competitive. Reviewed on: 13th April 2024

Good easy to use account.

Good easy to use account good to move money to and from savings Reviewed on: 13th April 2024

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