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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48899 reviews)

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4.94

Based on 48,899 reviews, last reviewed 12th Mar 2026

444800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Simple, easy, accessible The simplicity of the app, sign up process and customer service is absolutely excellent. The offer of spending abroad is also brilliant too and great ... Read more Reviewed on: 12th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48899)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent good customer service

Excellent good customer service when I contacted them with a query about a transaction I didn’t recognise. Easy to use account.Like the rewards on spending. Reviewed on: 14th February 2026

It is a very easy app, trustworthy and with great be...

It is a very easy app, trustworthy and with great benefits such as the cashback on groceries and fuel Reviewed on: 14th February 2026

Great initial offers but average for longer term.

Great initial offers, but seems to gradually be getting more average. Cashback now restricted to some spending so not as good as Santander and linked savings account has gone from being very competitive to distinctly average now I've been with them over a year. Like the idea of the £12.50 for the insurance and breakdown cover, but when you dig into it things like the breakdown cover are pretty basic with no at home or onwards travel. Reviewed on: 14th February 2026

Seamless and effortless to open an account.

Seamless and effortless to open an account. App is easy to navigate with clear information. Good communication via email with information on products available. Simple to make and receive payments, and simple to set up payments. Reviewed on: 14th February 2026

Great customer service great online banking service

Great customer service great online banking service Reviewed on: 14th February 2026

Easy to use app, great telephone support if needed

Easy to use app, great telephone support if needed Reviewed on: 14th February 2026

Smooth and 0 issues

The app work smooth never had any issue with payments Reviewed on: 14th February 2026

Never a problem and when I did have to contact custo...

Never a problem and when I did have to contact customer service it was great Reviewed on: 14th February 2026

Good easy to use what else do you want me...

Good easy to use what else do you want me to say Reviewed on: 14th February 2026

Good rewards and cash back.

Good rewards and cash back. Good saving rates and boosts. Easy and quick customer service Reviewed on: 14th February 2026

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