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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Excellent service well pleased banking with chase

Excellent service well pleased banking with chase Reviewed on: 13th April 2024

Cashback & no fee to use abroad make this a market...

Cashback and no fee to use abroad make this a market leader Reviewed on: 13th April 2024

Excellent bank especially when going abroad

Excellent bank especially when going abroad Reviewed on: 13th April 2024

Easy to set up and manage your money

Easy to set up and manage your money and the cash back is great. Reviewed on: 13th April 2024

2024 the best travel account!

Do like Chase app, very friendly and easy navigate interface. The high rates for saving accounts, great to use abroad as no charges fee and better rates than exchange shops! All of all very happy with “CHASE money” account! Reviewed on: 13th April 2024

Excellent customer contact

Can speak to staff on telephone re savings with no waiting time . round up on current account excellent Reviewed on: 13th April 2024

The more you spend, the more you get!

The more you spend, the more you get! Reviewed on: 13th April 2024

Customers service

It is always very easy to reach the customers service and you can actually talk to one of their agents in less than one minute. Their agents are always very friendly and helpful. Also, I like how easy you can add an account. Furthermore, the interest rates on saving and save the change account are interesting. Reviewed on: 13th April 2024

Never had any problem - all good

Never had any problem - all good Reviewed on: 13th April 2024

First online bank account i have had, the service wi...

First online bank account i have had, the service with the staff is amazing, they will call you back if there is a wait, but there has never been any waiting time, doesn't matter what time you call chase if you have an issue they will sort it out on the spot, so you can carry on banking, other banks need to take ideas from chase bank, well done chase, keep the hard work up, only 1 thing that you cant do is put money in your account from post office but i think that will be sorted out soon, for a new chase online account they have done amazing. Reviewed on: 13th April 2024

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