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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

The blueprint

The simplest and easiest company to open a bank account. This should be the blueprint for all banks. The app is so clear and easy to use, everything you need is on there an easy to find. Reviewed on: 13th April 2024

Good bank account.

Good bank account. Easy to use in app Reviewed on: 13th April 2024

Best bank I've ever used

The Chase app is really easy to use, which when you're an older customer, is very helpful. The interest rates are very competitive, and apply to all accounts so you make money on everything. I needed to contact customer services once and was very impressed. I was spoken to courteously in clear English, and my mistake was rectified quickly. I can access relevant information easily and plenty of information is provided on the app for me to keep a close eye on my finance. I would highly recommend this bank to anyone. Reviewed on: 13th April 2024

Communication

Communications from Chase bank is excellent, via email and text. I get updates on a regular basis. Reviewed on: 13th April 2024

Love my chase account.

Love my chase account. Easy to set up different saving pots with a great rate. Always use my Chase card when abroad. I have recommended Chase to so many people Reviewed on: 13th April 2024

Love the 1% cashback offer on all purchases.

Love the 1% cashback offer on all purchases. It really adds up over the months! Reviewed on: 13th April 2024

I love the cashback scheme and the savings rates are...

I love the cashback scheme and the savings rates are also very competitive Reviewed on: 13th April 2024

Very good customer service over live chat

Very good customer service over live chat when required. Always friendly and gave a speedy response and clear steps forward. Reviewed on: 13th April 2024

5 star Always a top class service No issues and goo...

5 star Always a top class service No issues and good customer service Never have Reviewed on: 13th April 2024

Best Bank

Great Bank, money back on spending , travel abroad and spend as you do at home as they convert the exchange rate for you, super easy to use and set up separate savings accounts and great interest rates. Reviewed on: 13th April 2024

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