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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Very good service and interest.

Very good service and interest, when I had a problem they sorted it out for me, and when they doubt if it's me using my card I have to verify it on the app, I am really pleased with Chase. Reviewed on: 13th April 2024

Best card all round

Great service when I really needed it and good interest on spending and saving, it’s fantastic to use in any location with instant currency conversion.. Reviewed on: 13th April 2024

Great all round.

Great communication. Great spending categories. Bonus of cash back opportunities. Easy to use app. Reviewed on: 13th April 2024

Amazing bank

I recomend chase i love the 1% cash back and when i phoned up to speak to a customer service person they were very helpful Reviewed on: 13th April 2024

I opened a Chase account while watching Martin Lewis

I watched one of Martin Lewis money shows and he said how Chase bank was on of the best to use while abroad. So I decided to give it a try. I opened a current account, installed the app and transferred some money all while the ML show was still on. Easiest bank account I have ever opened. I have a savings account with Chase too. I save my rewards into my savings account. Reviewed on: 13th April 2024

Easy and hassle free however new changes to 1% cash...

Easy and hassle free however new changes to 1% cash back may mean I consider my Revolut card more. Reviewed on: 13th April 2024

So glad I made the switch to Chase

I switched over to Chase bank in January this year and am really enjoying my current account. As well as earning interest on my balance, they also offer a round up whereby any purchases are rounded and the extra pennies are placed in a separate account to earn interest. As a new customer I also receive cash back on purchases for the first year. The app is super easy to use and they notify you every time you spend so you’re always kept up to date. Really happy I made the switch and they are a great bank to deal with. I would happily recommend them! Reviewed on: 13th April 2024

So easy!

I opened a Chase account to use abroad on holiday as they do not have any fees when making purchases abroad. Since returning from my holiday I have continued to use it in order to make the most out of the cashback offer. My account was so easy to set up and the app is very straightforward. Chase comes with great offers and incentives and I would recommend it to anyone. Really impressed. Reviewed on: 13th April 2024

So easy to use the App.

So easy to use the App. All information I need is there. Reviewed on: 13th April 2024

Very helpful if there's a problem

Very helpful if there's a problem Reviewed on: 13th April 2024

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