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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Great bank - best service and efficient easy to use...

Great bank - best service and efficient easy to use app Reviewed on: 13th April 2024

Chase Bank ease of use

Chase Bank has been a prefect account facility and allows me to easily maximise my interest and easily transfer money from the current to savings or vice-versa. Reviewed on: 13th April 2024

Very easy to use especially for older people also go...

Very easy to use especially for older people also good interest Reviewed on: 13th April 2024

Excellent app and online banking.

Excellent app and online banking. Good security and quick customer service response both in the online chat and also the phone Reviewed on: 13th April 2024

Excellent service

Its a great service and good up to date communication via email. Reviewed on: 13th April 2024

The best rewards!

The rewards gained every time you spend from your account are so good - you are literally saving money by spending money! And 'round up' also helps me save too. It may be small amounts but they all add up, and as the savings rate is so good, all these little amounts become bigger amounts quite quickly. Reviewed on: 13th April 2024

Easy to setup and use with a comparable base rate.

Base rate is reasonably good by comparison and the app is easy to use. I particularly like the additional pots you can setup so can split household bills, car savings, holidays for easier saving whilst still earning interest. Reviewed on: 13th April 2024

One of the easiest banking apps

The app is so easy to use, between the cash back and interest earned on the current account and savings it’s a no brainer. Reviewed on: 13th April 2024

nice fast service and regular updates and bank that...

nice fast service and regular updates and bank that actualy looks after it customers Reviewed on: 13th April 2024

'SIMPLY THE BEST'

NEVER HAD ANY PROBLEM WITH THEM, CALLED ONCE, STRAIGHT THROUGH, SORTED IT OUT IN A JIFFY - I ALSO LIKE THE IDEA THAT EVERY TIME YOU USE THE ACCOUNT YOU RECEIVE A TEXT ABOUT IT - MARVELLOUS........AND FINALLY THE CASH BACK IS A NICE LITTLE BONUS - SO VERY PLEASED WITH THEM.... Reviewed on: 13th April 2024

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