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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Great Support.

When I wasn't sure where payments were coming from, the help team were there. Reviewed on: 13th April 2024

Response to resolve banking issue.

Immediate response to resolve banking issue and positive outcone. Reviewed on: 13th April 2024

Failed cash withdrawal

They helped with a failed withdrawal at a cash point, their team is very quick to respond via the app. Love it, dont feel I have to CHASE them. I would definitely recommend them to others for their great service. Reviewed on: 13th April 2024

It’s the bank that keeps giving good interest rates...

It’s the bank that keeps giving good interest rates good all round bank services Reviewed on: 13th April 2024

Easy to use app and I like the cash back on the curr...

Easy to use app and I like the cash back on the current account spending. I also have a savings account and it's very easy to switch between the two on the app. Reviewed on: 13th April 2024

Manage your life with Chase

Chase has helped me manage and keep track of my every day spending. I have used the account abroad which was very easy and rewarding. I like the fact I’m notified after every transaction . Reviewed on: 13th April 2024

Fast response customer service for solutions

Fast response customer service for solutions Reviewed on: 13th April 2024

Easiest app to navigate.

Easiest app to navigate. Customer service is instant and straight forward. Great interest rates. Brilliant that it can be used abroad. Also love there are no conditions that have to be adhered to as regards how much is paid in each month. Reviewed on: 13th April 2024

Due to cash back being removed I wouldn’t recommend...

Due to cash back being removed I wouldn’t recommend this bank Reviewed on: 13th April 2024

Feedback.

Very easy to use & good communication. Reviewed on: 13th April 2024

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