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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

One of the easiest banking apps

The app is so easy to use, between the cash back and interest earned on the current account and savings it’s a no brainer. Reviewed on: 13th April 2024

nice fast service and regular updates and bank that...

nice fast service and regular updates and bank that actualy looks after it customers Reviewed on: 13th April 2024

'SIMPLY THE BEST'

NEVER HAD ANY PROBLEM WITH THEM, CALLED ONCE, STRAIGHT THROUGH, SORTED IT OUT IN A JIFFY - I ALSO LIKE THE IDEA THAT EVERY TIME YOU USE THE ACCOUNT YOU RECEIVE A TEXT ABOUT IT - MARVELLOUS........AND FINALLY THE CASH BACK IS A NICE LITTLE BONUS - SO VERY PLEASED WITH THEM.... Reviewed on: 13th April 2024

Great Support.

When I wasn't sure where payments were coming from, the help team were there. Reviewed on: 13th April 2024

Response to resolve banking issue.

Immediate response to resolve banking issue and positive outcone. Reviewed on: 13th April 2024

Failed cash withdrawal

They helped with a failed withdrawal at a cash point, their team is very quick to respond via the app. Love it, dont feel I have to CHASE them. I would definitely recommend them to others for their great service. Reviewed on: 13th April 2024

It’s the bank that keeps giving good interest rates...

It’s the bank that keeps giving good interest rates good all round bank services Reviewed on: 13th April 2024

Easy to use app and I like the cash back on the curr...

Easy to use app and I like the cash back on the current account spending. I also have a savings account and it's very easy to switch between the two on the app. Reviewed on: 13th April 2024

Manage your life with Chase

Chase has helped me manage and keep track of my every day spending. I have used the account abroad which was very easy and rewarding. I like the fact I’m notified after every transaction . Reviewed on: 13th April 2024

Fast response customer service for solutions

Fast response customer service for solutions Reviewed on: 13th April 2024

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