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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Best bank account I've had, the cash back is excellent.

Best bank account I've had, the cash back is excellent. Reviewed on: 13th April 2024

June Surrey

When you need to ask a question you actually get someone to speak to and not a virtual person. The person I have spoken to was friendly and extremely helpful. A good experience. I am an elderly person and not very tech savvy, everything was explained to me and I understood what I was being told Reviewed on: 13th April 2024

Great service with no issues

Great service and have been swift to handle my questions I’ve had. Great online chat facility which saves having to sit on hold like with too many other UK banks. No issues experienced Reviewed on: 13th April 2024

satisfaction. Guaranteed

Could not be more satisfied with all aspects of opening a new account with chase bank Reviewed on: 13th April 2024

Banking app is so easy to navigate.

Banking app is so easy to navigate. Setting up payments is a simple process too. If you need to contact someone they're very helpful. Reviewed on: 13th April 2024

Very good app and rewards would recommend to friends...

Very good app and rewards would recommend to friendssss yes Reviewed on: 13th April 2024

The flexibility on offer is great

The flexibility on offer is great, ie the possibility to create several sub accounts so you can allocate your money to several projects or if you have various source of income you can create several sub "employers" accounts. I have never been able to save before but I now find that I can! The app is really easy to use and I also like the instant notifications of money in or out. It is also nice to receive an extra bonus with the cash back. Reviewed on: 13th April 2024

A very good bank to be with

A very good bank to be with, they sort out any problems asap, the app is excellent Reviewed on: 13th April 2024

Simple banking made easy by Chases app

Simple banking made easy by Chases app Reviewed on: 13th April 2024

APP Very easy to use.

APP Very easy to use. I can track spending, make payment transfer funds anywhere anytime. Reviewed on: 13th April 2024

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