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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Superb for International travel

Simple to use, especially for using abroad as no extra charges and excellent exchange rates. Easy to transfer money in and out. App is very user friendly. Reviewed on: 13th April 2024

Simple and easy to use app.

Easy to use app, can see balances clearly. Cashback rewards are processed quickly and can easily see any pending amounts due to be paid. Cam also see total rewards earned. Option to round up payments and save extra automatically is really useful, which can easily be set up or switched off. Reviewed on: 13th April 2024

Top bank

Go abroad a lot and the ability to use I transfer from a current to my chase ,the round up if really good Reviewed on: 13th April 2024

Quick customer service .

Quick customer service . Brilliant interest rate for current account Reviewed on: 13th April 2024

Excellent bank

Seamless and efficiency are in abundance Reviewed on: 13th April 2024

Excellent

I’ve got really amazing experience by using my savings and current account thank you very much Reviewed on: 13th April 2024

Great customer service, good features

Great customer service, good features in messaging also being able to upload photos. Any queries dealt with swiftly. Love the app Reviewed on: 13th April 2024

A card that services all your needs

The App is clear and simple to navigate round making it easy to use. Also great when using a road. Useful that you can freeze your card whenever necessary to safeguard your account. Reviewed on: 13th April 2024

This Account Is So Easy

The online experience is fantastic. The contact centre is human, friendly, knowledgeable, efficient and readily available. Rewards are a bonus. My account with another " mainstream" bank is, by comparison, impersonal, clumsy and dated and will soon be kicked into the long grass Reviewed on: 13th April 2024

Chase all the way!

Love the cash back which is paid as you go along, the banking app and fab customer support. When there was a payment error Chase sorted it effectively and stayed in touch until I was happy to close the case. Very pleased. Reviewed on: 13th April 2024

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