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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48682 reviews)

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4.94

Based on 48,682 reviews, last reviewed 18th Feb 2026

106025% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to use banking app with great features Easy to use app and bank, great rewards and banking features. Reviewed on: 18th February 2026

Latest lowest rating:

2

Phone access/small screen only, is no good. Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page func... Read more Reviewed on: 14th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48682)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Excellent Customer Service & Easy UI

I've received great support from the Chase customer service team on multiple different occasions when I was faced problems with my account details. I have always been able to get ahold of someone on the phone very quickly and the support given to me has always led to resolving the issue. It is also a great plus that the app is so easy to use. Reviewed on: 17th February 2026

No issues with CHASE, one day money was taken from m...

No issues with CHASE, one day money was taken from my account by a scammer and CHASE were fantastic, got my money back in less that 24hrs, changed me card and new one arrived within 48hrs. All from 3 taps on the app and within four minutes, I was speaking directly with a human. Cannot fault them. Reviewed on: 17th February 2026

Great website.

Great website. Always seem to be offering great value without me having to constrantly push for it Reviewed on: 17th February 2026

Easy to set up online and not overwhelmed by excessi...

Easy to set up online and not overwhelmed by excessive emails about other products. Simple and easy to use banking app with round up and boosted savings. Reviewed on: 17th February 2026

Staff are very friendly. Security is excellent.

Staff are very friendly. Also the security is the best bank account I have I trust it completely Reviewed on: 17th February 2026

Great features and support staff

Not only do I enjoy the bank account features, but every single interaction with customer services has been overwhelmingly positive and any issues have been resolved quickly. Reviewed on: 17th February 2026

I like the foreign exchange on the current account

I like the foreign exchange on the current account Reviewed on: 17th February 2026

Brilliant products great customer service just an al...

Brilliant products great customer service just an all round terrific experience Reviewed on: 17th February 2026

Problem solved within hours Wrong amount of Monies w...

Problem solved within hours Wrong amount of Monies were sent to my account It was sent back within hours Reviewed on: 17th February 2026

Well thought out

Very well thought out app and a great way of banking with lots of benefits and no hassle. Feels like being assisted to bank rather than old fashioned service Ive had from previous banks. Reviewed on: 17th February 2026

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