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Chase Bank: Current account reviews

Name: Current account
Rating: 4.85 (49011 reviews)

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4.85

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Good banking facilities and easy to use the app.

Good banking facilities and easy to use app. Very good rates Reviewed on: 13th April 2024

Have been using Chase Bank for while now as my every...

Have been using Chase Bank for while now as my everyday banking. Very straight forward and easy to navigate especially the app. Their customer support is very helpful, quick to respond and act upon requests. Most importantly I can spend my money however I want and send money to friends and family in an instant. I also love the cash back rewards on everything you pretty much spend money on and the 5.1% AER on my savings. One of the biggest institutions in the world I now my money is safe. Overall I’m very happy. Reviewed on: 13th April 2024

Best customer service

Best customer service. Excellent service provider. Safe hands. Extra savings. Reviewed on: 13th April 2024

saving scheme for our first holiday...

the rounding up saving has really helped me put away savings ! i am now saving for my little families first holiday. i have already recommended my partner to open a current account with chase as the transactions are fast the saving schemes really help Reviewed on: 13th April 2024

Chase is a fantastic bank and the app is so easy to...

Chase is a fantastic bank and the app is so easy to use Reviewed on: 13th April 2024

I spent five weeks in Australia using my Chase card...

I spent five weeks in Australia using my Chase card and it’s worked every time. And it also pays me the best grade possible. I’m very pleased indeed thank you Reviewed on: 13th April 2024

A good online banking service catering for all banki...

A good online banking service catering for all banking needs and offering competitive interest rates. Reviewed on: 13th April 2024

Outstanding bank service

Chase Bank offers a comprehensive suite of financial products and services, including banking, credit cards, mortgages, and investments. With a wide network of branches and ATMs, their accessibility is a plus. Their online and mobile banking platforms are user-friendly, providing convenient access to accounts and services. However, some customers have reported issues with customer service and fees. Overall, Chase Bank is a solid option for those seeking diverse financial solutions, but it's essential to be mindful of potential fees and customer service experiences. Reviewed on: 13th April 2024

Amazing and quick customer service.

Amazing and quick customer service. I had login issues when I changed my phone and the customer service team was very quick to resolve it. Reviewed on: 13th April 2024

Very good in aboard for exchange no fees and serving...

Very good in aboard for exchange no fees and serving is very excellent Reviewed on: 13th April 2024

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