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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Fantastic banking experience

I've been incredibly happy with Chase. Customer service is immediate and helpful. Incentives are attractive. Overseas use is free and seamless. The app is very easy to navigate, and push notifications are always extremely useful. 10/10 Reviewed on: 12th April 2024

Great bank.

Great bank. The App is easy to use. Phone communication is excellent and professional. Reviewed on: 12th April 2024

Very easy to set up.

Very easy to set up. Puts money aside for you. Excellent would definitely recommend Reviewed on: 12th April 2024

This is the best Bank/current account i have ever had

This is the best Bank/current account i have ever had. They do a much better job than all the bank i have accounts with before (HSBC, TSB, Virgin, Barclays) The app is easy to use. Great customer service. Very good interest rates on savings accounts. I cannot recommend them enough Reviewed on: 12th April 2024

Very simple process to apply, been with a lot of ban...

Very simple process to apply, been with a lot of banks and I can say the service so far which has been the best. Very easy to get support with chat and phone Reviewed on: 12th April 2024

Great customerservice and services.

Customer Services Representative has always been knowledgeable and helpful resolving the issues I have had. Reviewed on: 12th April 2024

Chas is a brilliant bank.

Chas is a brilliant bank. Very straight forward and easy to use. Cashbacks are absolutely amazing too! Reviewed on: 12th April 2024

Best Bank I've used

Easy to use app, great all round banking Reviewed on: 12th April 2024

Easy to contact and very helpful and patient

Easy to contact and very helpful and patient Reviewed on: 12th April 2024

This bank is really great ,great bank

This bank is really great ,great bank Reviewed on: 12th April 2024

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