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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Chase bank is easiest ever

Always ready to help if u have an issue, and app is all u need and do not have to wait for card to be delivered if expiry has ended its automatic on app Reviewed on: 14th February 2026

The app is really good.

The app is really good. I like that you have to authorise spending. When I have contacted customer service the response has been very good. Reviewed on: 14th February 2026

Efficient friendly good service excellent value

Efficient friendly good service excellent value Reviewed on: 14th February 2026

Always there when you have a problem there's always...

Always there when you have a problem there's always someone to talk to Reviewed on: 14th February 2026

I joined chase when they launched in the UK and woul...

I joined chase when they launched in the UK and wouldn’t choose any other bank. Returns are good, rewards are great, everything is simple on the app and my JPM investments are linked. Reviewed on: 14th February 2026

Extremely easy to use bank, easy to track spending a...

Extremely easy to use bank, easy to track spending and certain spending types, quick response customer service and helped with a scam issue I've had before. Reviewed on: 14th February 2026

Great bank.

Great bank. Love it. Amazing products Reviewed on: 14th February 2026

Love the Chase current account

Love the Chase current account especially as I travel a lot and I get a great exchange rate. So easy to use and accepted everywhere Reviewed on: 14th February 2026

Great brand values for customers to get right servic...

Great brand values for customers to get right service levels Reviewed on: 14th February 2026

Having a chase card saves me money on everyday purch...

Having a chase card saves me money on everyday purchases while abroad Reviewed on: 14th February 2026

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