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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy website

It was so so easy to open an account, and just opened a saving account for my funday fund Reviewed on: 12th April 2024

No complains- easy app, good communication

No complains- easy app, good communication Reviewed on: 12th April 2024

Very professional service

Very professional service and easy online use. AI customers service system is better than other banks. However, I would like international banking. Reviewed on: 12th April 2024

My new holiday account

I used Revolut previously but after some unknown charges I switched to chase for keeping my spare cash and plan to use for holidays and buying online I have no issues and I am pleased with the returns for spending Reviewed on: 12th April 2024

The current account is excellent, I get cash back an...

The current account is excellent, I get cash back and it has a good round up feature and other features I really like and it is very responsive and gives excellent feedback and information. I would recommend. Reviewed on: 12th April 2024

Impressive

Really impressed on how easy it was to open my account. From downloading the app to transferring money into my account. Card came within days. Reviewed on: 12th April 2024

The Chase Bank is a very Trustworthy Bank.

The Chase Bank is a very Trustworthy Bank..I have always received excellent service. When I sell my current property I intend to invest more money with Chase. Reviewed on: 12th April 2024

Easy to set up , good interest rates .

Easy to set up , good interest rates . Great customer service Reviewed on: 12th April 2024

the Best Bank going

It is so nice to be able to speak to a person at customer services. Also I’m always kept up to date with any new products, interest rates etc. Reviewed on: 12th April 2024

Such a user friendly app, great for setting up pots...

Such a user friendly app, great for setting up pots for different uses. Interest very straightforward Reviewed on: 12th April 2024

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