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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

More than happy I chose Chase

Everything went smoothly from opening current account then savings account, instant notifications for transactions can’t fault the bank so far. Reviewed on: 12th April 2024

Modern day banking.

Modern day banking. Excellent and point of service information. Reviewed on: 12th April 2024

Brilliant app and user experience

Brilliant app and user experience Reviewed on: 12th April 2024

Second year with them, I'm very happy

Second year with them, I'm very happy Reviewed on: 12th April 2024

extremely easy to set up and intuitive to use.

extremely easy to set up and intuitive app to use. current and savings accounts linked and immediate accessible Reviewed on: 12th April 2024

An amazing customer service team

Customer services are at their best amazing Reviewed on: 12th April 2024

Brilliant bank on every level

I opened a Chase current account last year as I heard they were excellent when travelling abroad as well as for every day use. I was not disappointed, it’s so easy to use & every transaction is instant. I love the fact you get 1% interest every time on purchases & balance. I receive information on latest account deals & overall I am delighted with absolutely everything. Thank you! Reviewed on: 12th April 2024

Excellent mobile banking take note HSBC .

Excellent mobile banking take note HSBC . Reviewed on: 12th April 2024

Super Helpful

Had nothing but praise for the bank since opening an account, never having an issue with pending transactions or refunds, customer service very help full and fairly short waiting times when ringing up Reviewed on: 12th April 2024

Easy to navigate account and good interest rate

Easy to navigate account and good rate Reviewed on: 12th April 2024

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