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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Banking made easy

Straight forward process, easy to use app, great incentive to use with the 1% cash back. Reviewed on: 12th April 2024

There is always a person to answer the phone that I...

There is always a person to answer the phone that I can understand any time any day in this day and age this is remarkable service Reviewed on: 12th April 2024

Easy to use and great value

Lots of good perks; Round up, cashback, good interest rates, good exchange rates etc. can't fault my experience so far. The Ll is easy to navigate and very handy Reviewed on: 12th April 2024

Chase - superior to others

Chase has provided excellent rates compared to all others Reviewed on: 12th April 2024

Very good services and very kind staff

Very good services and very kind staff Reviewed on: 12th April 2024

Great bank

Chase bank very easy to use, friendly staff when you speak to them, easy to set account up, when doing a on line problem sorted out straight away, wish other banks was like this Reviewed on: 12th April 2024

Easy to use and customer service really helpful in a...

Easy to use and customer service really helpful in a scam case Reviewed on: 12th April 2024

No issues, staff are always great, user friendly and...

No issues, staff are always great, user friendly and easy to understand Reviewed on: 12th April 2024

Clear unhidden charges.

Clear unhidden charges. An essential card to take abroad. Reviewed on: 12th April 2024

Service fab and better than high street banks

Service fab and better than high street banks Reviewed on: 12th April 2024

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