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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49013 reviews)

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4.86

Based on 49,012 reviews, last reviewed 19th Aug 2026

92% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great app and customer service Really easy to use the app. Customer service was excellent when I had a dispute against a retailer. Reviewed on: 19th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49013)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Simple Banking

Easy to use app with user friendly interface. Received new card quickly after card was lost. Established bank with a great reputation. Reviewed on: 12th April 2024

Been very helpful with sorting out payments for my m...

Been very helpful with sorting out payments for my mum’s will. Reviewed on: 12th April 2024

Great Banking service

Very good and efficient. Great interest rate for savings Reviewed on: 12th April 2024

Best bank I’ve ever been with.

Best bank I’ve ever been with. Great savings rate, cash back and round up. Very hsppy Reviewed on: 12th April 2024

Total Control over my Finances

The control that I have over my account and finances with the Chase account is unparalleled. The app is very well designed and the set out is intelligent and easy to navigate. Transfers between current and savings accounts is simple and instant. Chase provides a great service backed up with well solid information and advice. Reviewed on: 12th April 2024

When i have had a problem the Chase bank has dealt w...

When i have had a problem the Chase bank has dealt with it in a timely manner Reviewed on: 12th April 2024

Good choice

Easy. No frill. All my friends have signed up. My friend is an accountant and she put us all into it and money wise she is spot on Reviewed on: 12th April 2024

great, no time wasting, simple and effective way of...

great, no time wasting, simple and effective way of online banking Reviewed on: 12th April 2024

Amazing Service, Simple Easy To Navigate.

Amazing Service, Simple Easy to Achieve what needed, when needed. Reviewed on: 12th April 2024

Brilliant current account

Brilliant current account can use almost anywhere in world, exchange rates are up to minute and no extra charges,plus the 1% cash back when I spend..Security is first class starting with a numberless card and set my own pin. Reviewed on: 12th April 2024

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