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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

So easy to set up an account and excellent service...

So easy to set up an account and excellent service Reviewed on: 12th April 2024

Easy to use and move money across accounts, the opti...

Easy to use and move money across accounts, the option is right there on the front screen much faster that most other mobile banking apps. Also the 1 year cashback offer is amazing as well 1% on everything i spend for a whole year is better than any joining bonus. The card as well is also very pristine and the unboxing experience. It may be small but small things matter Reviewed on: 12th April 2024

One of the best .

Since opening a chase account , I am enjoying using the app so simple to follow , Everytime you spend you can collect rewards,also allowing you to save the change for you to spend at a later date or keep saving. Reviewed on: 12th April 2024

Really a great bank.

Really a great bank so easy to use Reviewed on: 12th April 2024

Good thank you

Very good Service Thank you very much Reviewed on: 12th April 2024

Really very easy to use app.

Really very easy to use app. Good security and lovely experience Reviewed on: 12th April 2024

Setting up account is easy!!

Setting up the account is easy online, and when I had a name change to action because I got married the team was excellent in getting things sorted really quickly. I got sent my new card in less than 10 days. Great customer service and was happy with how easy it all was. Reviewed on: 12th April 2024

Chase has been a great bank to be with due to the ea...

Chase has been a great bank to be with due to the easy to use app and money back on payments Reviewed on: 12th April 2024

Simple everyday banking

Having been a chase customer for about 18 months now I like everything about it, simple, no hassle banking, I like the detailed monthly statements, daily balance checking, I feel very secure with using the app and a real person to talk to. Reviewed on: 12th April 2024

They have been fantastic and so easy to use right fr...

They have been fantastic and so easy to use right from the very first application Reviewed on: 12th April 2024

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