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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great bank, amazing customer service

Great bank, amazing customer service Reviewed on: 12th April 2024

money keeps going missing, from pennies to tennas, o...

money keeps going missing, from pennies to tennas, once i complaint they say takes 60 days, pmsfl crap bank Reviewed on: 12th April 2024

Really good card.

Really good card. No issues and contacting customer services always a good experience Reviewed on: 12th April 2024

It’s great.

It’s great. Can use abroad fee-free. Love the 1% cash-back. easy to use app. Reviewed on: 12th April 2024

Very easy to use app, not had any problems, good cas...

Very easy to use app, not had any problems, good cash back system, good savings system Reviewed on: 12th April 2024

Great current account.

Great current account, features such as see transaction in types and merchants make budgeting very easy Reviewed on: 12th April 2024

I have had the account for a few months simply so I...

I have had the account for a few months simply so I can share funds with my child’s father who lives in the USA. However, I am impressed by how the UK bank is making things easy and accessible. So far looking like a great model. Reviewed on: 12th April 2024

Easy banking

I never thought I would recommend a bank but with Chase I have several times ! I got a Chase card for travel initially but now I use it everyday Reviewed on: 12th April 2024

Chase sets the pace

Easy to apply simple to use online fast & accurate accepted locally & beyond Reviewed on: 12th April 2024

Had great experience such a great survive

Had great experience such a great survive Reviewed on: 12th April 2024

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