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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

I haven't had any issues but it is the best value fo...

I haven't had any issues but it is the best value for money. Reviewed on: 12th April 2024

Excellent cash back for day to day and travel spending.

Excellent cash back for day to day and travel spending. No sneaky charges and commercial exchange rates whilst travelling. Reviewed on: 12th April 2024

Great offers and trouble free platform.

Great offers and trouble free platform. Security is excellent and no gimmicky offers, just decent interest. Reviewed on: 12th April 2024

Is easier to get straight through to costumer servic...

Is easier to get straight through to costumer services any time you call you would get someone on the phone very quickly, so for me that what I like about chase bank z Reviewed on: 12th April 2024

Easy to use. Good information

Easy to use. Good information and on the occasion I required help, it was easy to access by phone - answered quickly, no hanging on for ages- English speaking very helpful and answered my query efficiently Reviewed on: 12th April 2024

Humans answering also knowledgeable and helpful

Humans answering also knowledgeable and helpful Reviewed on: 12th April 2024

Account opening easy and swift

Since opening the account I have nothing but praise for Chase. The account opening process was easy and swift. Also impressed with being able to access card details through the app, which wasn’t available with other uk banking apps until more recently. I have recommended Chase and would continue to do so. Reviewed on: 12th April 2024

Trustworthy, easy to use online, excellent for trave...

Trustworthy, easy to use online, excellent for travel abroad Reviewed on: 12th April 2024

Excellent customer service and a great all round bank.

Excellent service. Any queries about outgoings are answered quickly and efficiently though the app. I get 1% cashback on purchases, there is a linked saving account which pays a fairly good interest rate and also a round up feature, which rounds up spending to the nearest £1 which pays 5% for a year. Reviewed on: 12th April 2024

Would definitely recommend

Great and easy to use. Love that you can have several savings pots. Great rewards and easy spending overseas. Reviewed on: 12th April 2024

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