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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Amazing Response Times

Quick response and a phone call within minutes when I had a non genuine transaction! Really easy to contact. Great interest rates! Reviewed on: 12th April 2024

Great experience 5 stars.

Convenient banking through the app, good at keeping you on top of everything and really good value and offers. Reviewed on: 12th April 2024

I love the updates they give and the little flash me...

I love the updates they give and the little flash message that pops up quickly when you have deposited funds. Also great to use abroad with no charges Reviewed on: 12th April 2024

Easy set up, good interest rates, ease to use

Easy set up, good interest rates, ease to use Reviewed on: 12th April 2024

chase Bank service

Good interest very helpful on phone and online banking so easy to use love it Reviewed on: 12th April 2024

Cash Back

They offer great cash back scheme Reviewed on: 12th April 2024

Really helps when being abroad.

Really helps when being abroad. No need to take as much foreign currency anymore. As chase gives you the best rates Reviewed on: 12th April 2024

Easy to access, easy to use.

Easy to access, easy to use. Lots of information what's happening with bank. Reviewed on: 12th April 2024

Secure, efficient and highly rated

As I am over 86, I have dealt with quite a few banks including Chase Bank, which ranks at the top of the list. All I needed to know about accessing and using my account was clearly explained and easy to follow. The App is a marvellous tool and very handy to use. I feel that my money is secure with Chase Bank and, of course, I very much appreciate the Cash Back I get on my purchases. Above all, I am kept informed of what is going on thanks to the bank’s efficient communication. Reviewed on: 12th April 2024

Chase is Champion!

Since I first heard about the Chase account I opened straight away, plus a savings account - the round-up and cash back offers are great. I like the instant response to logging in and transferring money around between my various bank accounts. It's so simple and quick compared to several others. I have recommended to several friends who have also opened Chase accounts! Well done Chase your Champion! Reviewed on: 12th April 2024

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