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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

I believe that recognising outstanding service is e...

I believe that recognising outstanding service is essential, and I wanted to ensure you are aware of the positive impact you have had on my banking experience Reviewed on: 12th April 2024

They have really looked after me and the app is supe...

They have really looked after me and the app is super easy to use. Reviewed on: 12th April 2024

Outstanding work

Helped me every time I needed them quick and effective when I didn’t know what I was doing or when my card was lost they helped out right away Reviewed on: 12th April 2024

Chase is my bank of choice.

Chase is my bank of choice. The accounts are fantastic and the customer service is superb. Whenever I contact customer services they are professional, knowledgeable and extremely helpful. Reviewed on: 12th April 2024

Best banking App

It is just such an easy bank and they don’t charge to use your card abroad Reviewed on: 12th April 2024

Excellent current account!

Excellent current account with fabulous interest rates. Plus i love the round-up option as I’m not a great saver and this allows me to save without even realising. Reviewed on: 12th April 2024

Easy to transfer between multiple accounts.

Easy to transfer between multiple accounts. Feels safe and secure. Cool.card. Reviewed on: 12th April 2024

Simple and easy to use.

Simple and easy to use. Helpful 24/7 service with a human team which are professional police and patient Reviewed on: 12th April 2024

The app is easy to use and navigate. .

The app is easy to use and navigate I have had no issues with this bank. Reviewed on: 12th April 2024

I phoned up the other day with an issue and it was s...

I phoned up the other day with an issue and it was sorted immediately.Brilliant bank.Thank you very much Reviewed on: 12th April 2024

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