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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Great communication with customers and great interes...

Great communication with customers and great interest rates Reviewed on: 12th April 2024

Easy to use here, or abroad!

I have more than one Chase account and I find them all very good. Easy to use, no problem abroad and so far very safe. I like that I can halt a charge if I feel I am being scammed or something is wrong, but so far haven't had to. Like the round up and earning interest on my accounts. Reviewed on: 12th April 2024

Chase your new account !

Easy and clear steps setting up a new current account, with associated savings and investment options. App performance seemless. Convenient transfer options, with quick and effective actions available.ch Reviewed on: 12th April 2024

No hassle easy banking.

No hassle easy banking. Excellent customer service when needed. Moving money is simple and easy. Reviewed on: 12th April 2024

their customer service is unparalleled.

their customer service is unparalleled. Every interaction I've had with their staff, whether in person or over the phone, has been incredibly pleasant and efficient. They go above and beyond to address any questions or concerns I may have, always with a friendly and professional demeanor. Reviewed on: 12th April 2024

The best bank I’ve ever had

I have had Chase since the very beginning they are fantastic. The instant interest access savings account is fantastic. The customer Amazing Chat with anyone or call with anyone 24 hours a day the one percent cashback on eligible purchases is fantastic. The app has never been down whilst I’ve been using it. The numberless card is also great at fighting fraud and they have their round which ends 5% interest rate honestly it’s been the best bank I’ve ever had. Reviewed on: 12th April 2024

Very happy with this bank.

Very happy with this bank.i have closed my accounts in two other banks. Have recommended to family and friends. Reviewed on: 12th April 2024

Brilliant service EASY TO DEAL WITH LOVE THAT NO ONE...

Brilliant service EASY TO DEAL WITH LOVE THAT NO ONE CAN SEE YOUR CARD DETAILS Reviewed on: 12th April 2024

Excellent!

Excellent customer service, lovethe 1% cash back feature. You start a savings pot really easy it's great Reviewed on: 12th April 2024

Excellent! Can't be faulted at all!

Really easy to set up. The app is excellent, easy to use and transfer money plus very secure as have to verify most payments. I love that you get rewarded every time you spend! I cannot fault this bank. My friends recommended it and I've not regretted it. No issues at all. Reviewed on: 12th April 2024

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