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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

I use the account for holidays, great experience

I use the account for holidays, great experience Reviewed on: 12th April 2024

Usage abroad

The way the card can be used anywhere in the world, and the way they calculate the exchange rates Reviewed on: 12th April 2024

Convenient Account with Great App and Cashback

Love the cashback and instant communication. Also have a savings account with Chase Reviewed on: 12th April 2024

Modern, fast, easy to use App.

Modern, fast, easy to use App. Good rewards and incentives. Very happy Reviewed on: 12th April 2024

Easy to use and friendly comms

Really easy to open the account. Great app, brilliant communication and a lovely friendly manner in emails and all written information. Reviewed on: 12th April 2024

Very easy to user interface.

Very easy to user interface. Easy to get in contact with. Reviewed on: 12th April 2024

Chase is brilliant customer service 24/7 is brillian...

Chase is brilliant customer service 24/7 is brilliant and they’re always available. i’ve never had a problem with Chase. They have been fantastic from day one. It’s easy to open an account and you don’t have to wait too long to get a card. One thing that does need to happen, though is that we be able to pay in via the post office or another bank? Apart from that Chase gets 10 out of 10 for everything else they offer. Reviewed on: 12th April 2024

First class

First class service via a great app and with a very decent interest rate Reviewed on: 12th April 2024

Very easy navigation through the app offering a mode...

Very easy navigation through the app offering a modernised way of banking Reviewed on: 12th April 2024

Very helpful when doing online chat so professional...

Very helpful when doing online chat so professional and friendly got things solved so fast so much better than any other bank Reviewed on: 12th April 2024

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