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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,017 reviews, last reviewed 20th Aug 2026

89% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Nothing special, no extra features, OK account

Nothing special, no extra features, OK account Reviewed on: 12th April 2024

What a bank

Change over to chase what a difference excellent customer service Reviewed on: 12th April 2024

A very easy to use app and highly effective products...

A very easy to use app and highly effective products for free offered to customers. I like the option to not have details shown on the card and just in the app. Reviewed on: 12th April 2024

Best banking app

Fantastic bank and app, so easy to use and love the fact I can see my transactions come out immediately, especially when abroad. I think being able to see the transaction converted to British pounds straight away is awesome. I also love the ability to be able to transfer money from my current account into my savings account at the click of a button. Reviewed on: 12th April 2024

Easy to use at home and abroad

Love the app as it’s so easy to use with notifications which keep you informed of every transaction. Features like round up and linked saver are great too. I like that it can be used abroad. Reviewed on: 12th April 2024

So easy to use!

So easy to use! Straightforward and simple Reviewed on: 12th April 2024

Replies straight away,solved the problem and very si...

Replies straight away,solved the problem and very sincere Reviewed on: 12th April 2024

Chase is very easy to use in the app, your details a...

Chase is very easy to use in the app, your details are secure, and whilst using it in Bali to pay for things.I had no charges, which is amazing.. Reviewed on: 12th April 2024

Great service all round and answer the phone in less...

Great service all round and answer the phone in less than 1 min! Reviewed on: 12th April 2024

Easy Money Management

I load money onto the card each month and use it for day to day spending. Helps me keep track and know if I am burning through too fast. Like that I can switch it off everything I misplace it, and switch back on when I find it, saves panicking. Good to get cash out free and just as free and easy abroad, and there's always the cashback! Reviewed on: 12th April 2024

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